18K Gold Collection

Terms & Conditions
Welcome to Alistejewelry.com ! These terms and conditions outline the rules and regulations for the use of our e-commerce website. By accessing or using Alistejewelry.com , you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.
Definitions
1.1. "Alistejewelry.com " refers to our e-commerce website.
1.2. "We," "our," or "us" refer to Alistejewelry.com and its operators.
1.3. "You" or "the user" refers to any visitor, customer, or user of Alistejewelry.com .
Privacy Policy
Your privacy is important to us. Our Privacy Policy, available on the website, explains how we collect, use, and protect your personal information. By using our website, you consent to the practices outlined in the Privacy Policy.
Use of the Website
3.1. You agree to use Alistejewelry.com solely for lawful purposes and in compliance with all applicable laws and regulations.
3.2. You may not use our website to engage in any illegal, harmful, or malicious activities that may disrupt the website's functionality or compromise its security.
3.3. You are responsible for maintaining the confidentiality of your account and password and agree to accept responsibility for all activities that occur under your account.
Product Information and Pricing
4.1. Alistejewelry.com makes every effort to provide accurate and up-to-date information regarding products, including descriptions, images, and prices. However, we do not guarantee the completeness or accuracy of the information displayed on the website.
4.2. Product prices are subject to change without notice. We reserve the right to modify prices, discontinue products, or update product information at any time.
4.3. All prices on the website are in Euro (€) and include any applicable Value Added Tax (VAT) unless otherwise stated.
Ordering and Payment
5.1. By placing an order on Alistejewelry.com , you are making an offer to purchase products in accordance with these terms and conditions.
5.2. Once an order is placed, you will receive an order confirmation via email. This confirmation does not indicate acceptance of your order but acknowledges that we have received it.
5.3. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, incorrect pricing, or suspected fraudulent activity.
5.4. Payment for the order must be made at the time of purchase. We accept payment through secure online payment gateways.
5.5. You agree to provide accurate and complete billing and shipping information for all orders.
Shipping and Delivery
6.1. Alistejewelry.com offers shipping to specified locations. Shipping fees and estimated delivery times are displayed during the checkout process.
6.2. Delivery times are approximate and may be subject to delays beyond our control. We will not be liable for any loss or inconvenience arising from delayed deliveries.
6.3. Risk of loss and ownership of the products pass to you upon delivery.
Returns and Refunds
7.1. We strive to provide high-quality products and a satisfactory shopping experience. If you are not satisfied with your purchase, you may be eligible for a return or refund as per our Returns and Refunds Policy, available on the website.
Intellectual Property
8.1. All content, images, logos, and trademarks displayed on Alistejewelry.com are the property of their respective owners and protected by applicable intellectual property laws.
8.2. You may not use, reproduce, distribute, or modify any content from the website without our prior written consent.
Limitation of Liability
9.1. Alistejewelry.com and its operators shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use or inability to use the website or products purchased through the website.
9.2. We do not warrant that the website will be error-free, uninterrupted, or free from viruses or other harmful components.
Governing Law and Jurisdiction
10.1. These terms and conditions shall be governed by and construed in accordance with the laws of Belgium.
10.2. Any disputes arising from the use of Alistejewelry.com shall be subject to the exclusive jurisdiction of the courts in Belgium.
Contact Information
If you have any questions or concerns about these terms and conditions or our website, please contact us at aliste@alistejewelry.com .
By using Alistejewelry.com , you acknowledge that you have read, understood, and agreed to these terms and conditions.
Privacy Policy
At Alistejewelry.com , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit and interact with our e-commerce website. By using Alistejewelry.com , you consent to the practices described in this policy.
Information We Collect
1.1. Personal Information: When you make a purchase or register an account on our website, we collect personal information such as your name, email address, shipping and billing addresses, and phone number.
1.2. Payment Information: We may collect payment information, including credit/debit card details, to process your orders securely. However, we do not store sensitive payment data on our servers. Instead, we utilize secure third-party payment processors.
1.3. Website Usage Data: We automatically collect information about your interactions with our website, including your IP address, browser type, device information, pages visited, and the time and date of access. This data is used to analyze user behavior and improve our website's performance.
Use of Your Information
2.1. Order Processing: We use the personal and payment information you provide to process and fulfill your orders and to communicate with you regarding your purchases.
2.2. Account Management: Your account information is used to facilitate your access to our services, maintain your account, and provide customer support.
2.3. Marketing Communications: With your consent, we may use your email address to send promotional offers, newsletters, or updates about our products and services. You can opt-out of these communications at any time.
2.4. Website Improvement: We analyze website usage data to improve our website's layout, content, and functionality to enhance your browsing experience.
2.5. Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, or legal requests.
Data Sharing and Disclosure
3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products to you. These providers are obligated to maintain the confidentiality and security of your data.
3.2. Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of Alistejewelry.com , our customers, or others.
3.3. Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same Privacy Policy.
Data Security
4.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
4.2. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.
Cookies and Tracking Technologies
5.1. Alistejewelry.com uses cookies and similar tracking technologies to enhance user experience and collect website usage data. You can control cookie preferences through your browser settings.
Children's Privacy
6.1. Alistejewelry.com is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from minors.
Your Rights
7.1. You have the right to access, rectify, or delete your personal information. If you wish to exercise these rights or have any inquiries, please contact us using the details provided below.
Changes to this Privacy Policy
8.1. We may update this Privacy Policy from time to time. Any modifications will be effective upon posting the revised version on Alistejewelry.com .
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at aliste@alistejewelry.com‍ ‍
By using Alistejewelry.com , you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Cookies Policy
Effective Date: 6-06-2026
Last Updated: 6-06-2026

What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Types of Cookies we use

Manage cookie preferences
Cookie Settings
You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
Returns and Refund Policy
Thank you for shopping at Alistejewelry.com . We want you to be completely satisfied with your purchase, and we strive to provide high-quality products and excellent customer service. This Returns and Refund Policy outlines the terms and conditions for returns and refunds for products purchased from our e-commerce website. By making a purchase on Alistejewelry.com , you agree to the following policy:
Returns Eligibility
1.1. You have the right to return any product purchased from Alistejewelry.com within 30 days from the date of delivery.
1.2. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
1.3. Custom-made or personalized products are not eligible for return, except in the case of manufacturing defects or damages during transit.
Return Process
2.1. To initiate a return, please contact our customer support team at aliste@alistejewelry.com within 30 days of receiving the product. Provide your order details, the reason for the return, and any relevant photographs, if applicable.
2.2. After reviewing your request, we will provide you with instructions on how to return the product.
2.3. You are responsible for securely packaging the item to prevent any damage during the return shipping process.
Refund Policy
3.1. Upon receiving the returned product and verifying its eligibility, we will process your refund within 30 days from the date of receipt of the return.
3.2. The refund will be issued to the original payment method used for the purchase.
3.3. Please note that any shipping or handling charges incurred during the original purchase are non-refundable, except in cases of product defects or shipping errors caused by Alistejewelry.com .
3.4. Refunds for returns will exclude any promotional discounts or vouchers applied at the time of purchase.
Damaged or Defective Products
4.1. In the event that the product is damaged during transit or has a manufacturing defect, please contact us immediately at aliste@alistejewelry.com with clear photographs of the product and packaging.
4.2. We will assess the issue and, if applicable, offer a replacement, repair, or full refund, depending on the circumstances.
Exchange Policy
5.1. We currently do not offer direct product exchanges. If you wish to exchange a product, please follow the returns process for a refund and then place a new order for the desired item.
Non-Returnable Items
6.1. The following items are not eligible for return or refund:
a) Custom-made or personalized products (unless due to manufacturing defects)
b) Earrings (for hygiene reasons, unless they are received damaged or defective)
c) Products with signs of wear or use
Change of Mind Returns
7.1. If you change your mind about a purchase and the product is eligible for return as per this policy, you may still return it within 30 days of delivery. However, please note that you will be responsible for the return shipping costs.
Contact Information
If you have any questions, concerns, or need assistance with the returns process, please contact our customer support team at aliste@alistejewelry.com .
By making a purchase on Alistejewelry.com , you acknowledge that you have read, understood, and agreed to this Returns and Refund Policy.

aliste@alistejewelry.com

Have a question? We'd love to help. Please email us at :aliste@alistejewelry.com and we will get back to you as soon as possible!
Artisan jewelry is created with utmost care, and is delicate, so it does require special care. To prevent breakage and scratching of your pearls and gemstones, please keep each piece of jewelry in its individual box when not worn. A ziplock jewelry bag can also be used, which will help prevent tarnishing of metal. Please do not sleep, bathe or swim while wearing your jewelry. If you wear perfumes, lotions or use hairsprays, please apply these first, then put on your jewelry. Gemstones and pearls will absorb these products, and can damage them. To clean your jewelry, a soft cloth is recommended, to gently wipe the stones. Please do not dip your jewelry in jewelry cleaner, as some stones cannot come in contact with the liquid, and will be permanently damaged.
Custom designs are limited either to repeats of our designs or designs utilizing gemstones and materials that are in our current inventory. Please note that most of my designs are one of a kind, and due to the individual nature of natural gemstones, even "repeats" of designs will vary slightly. This is what makes hand crafted jewelry unique and special.
Custom orders are to be paid in full at the time of purchase. Since custom orders are specific to the client, they are not returnable, but your satisfaction is our priority. We will ensure that you are happy with your finished piece. Feel free to email us at aliste@alistejewelry.com for more details.

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